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Frequently Asked Questions

  • ContinuumCare.AI is a B2B2C home health platform that unifies data, people, and AI to deliver continuous, personalized care at home.

  • Longevity or lifespan is, 78 years in the US. Healthspan is 66 years and is the period when a person is free from disabilities. The 12 years between Healthspan and Lifespan is the period when a person lives with disabilities.

  • For those who want to take an active role in managing their health at home. For example,

    • Monitoring a chronic condition.

    • Following up at home after a cardiovascular event.

    • Adjusting the dosage of a drug or supplement to treat hypertension or depression.

    • Helping geographically distant older family member receive timely medical care.

    • Combining and analyzing years of reports from different clinical labs.

    • Preparing for your next meeting with your doctor.

  • It can extend a person's healthspan. "Health is what happens in between doctor visits" wrote Sam Altman the CEO of OpenAI/ChatGPT) in Time Magazine (April'24). Self-generated health data in between doctor visits includes Blood Pressure, Blood Sugar, A1c, Oxygen Saturation, Weight, ECG, Symptoms, Medications, family medical history, etc. It also includes Lab Reports whether ordered by your physician or purchased on your own. As you collect this data, you are building a longitudinal health story that EMRs can never capture.

  • When AI is prompted with your prior 3 lab reports, blood pressure readings over weeks, your recurring symptoms, medications and medical history over time it can make a comprehensive assessment for you and your Care Circle to prepare for your doctor's visit. Home health data from a single point in time may result in an incomplete assessment. 

  • We support many digital Blood Pressure monitors, Glucometers, Weight scales, Pulse Oximeters, single-lead ECGs, many if not all Lab reports and iPhones (12 and later), recent Android phones and tablets.

  • If your device is not on the list, upload a photo of a reading from the device and we will work on adding it. If you are not yet a member, email us a photo of your device measurement or a pdf of your labs. We are adding new brands and models every day.

  • The original photo or pdf is saved on your dashboard for you to see and compare to the digitized data. ContinuumCare's Quality Control group reviews data digitization to ensure its accuracy.

  • Yes, but only when and how you choose. You typically share with people you trust: family members, your doctors, your caregivers.You can limit what others view, share specific reports, or give full access – it’s entirely up to you. Sharing is flexible – through secure links to your data, inviting someone to view your portal or exporting and printing PDFs. You stay in complete control of your health information.

  • Sharing your health trends helps your family have meaningful conversations with you instead of worrying in silence. When you visit the doctor, you will be better prepared to speak up for yourself and your adult child can ask informed questions based on real data. If there's an emergency, your CarePod (family, Caregivers) will have vital information for responders such as your medication list and recent vitals. Most importantly, sharing keeps you connected to the people who care about you most – while you stay in complete control of your health decisions. It transforms family worry into family support.

  • ContinuumCare only uses your data to provide insights. All data is stored securely and follows guidelines that are written to protect the privacy and security of your data. The data can be shared with your CarePod (family, Caregivers, healthcare providers) but only with your explicit consent.

  • No. We will not sell your data and we do not allow ads on our WebApp.

  • Yes, it is end to end encrypted in transit and at rest. It complies with HIPAA requirements. Please read our privacy policy for more information.You will find it at the link at the bottom of the page.

  • When you end your membership, you can download your data and take it elsewhere. We will delete all your protected health information.

  • If you end your membership but would like to retain your data on a read only basis you may, for a small annual fee covering storge and maintenance. The fee may vary depending on how much memory you use. You can reactivate your membership later.

  • Selected Beta Members can sign up for free access at this time. We will provide more information on member pricing in the near future.

  • Yes, organizations can use our B2B2C portal for their own patients. If you prefer, we will integrate our system with yours. If you would like to explore this function, please get in touch at hello@continuumcare.ai

  • Scroll up to the top of the page and click 'Request Access' in the upper right banner. It will take you to a sign-up page. You only need a phone number or email address to sign up.

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